solutions

Improving patients’ lives improves your outcomes.

Wellist Integrated Patient Experience Solutions amplify the compassionate care delivered by your front line staff to drive patient satisfaction, optimize staff productivity and address barriers to adherence across the care continuum.

key benefits

Wellist delivers value and impact

Drive referrals to
in-network services and reduce leakage

Improve patient engagement and experience

Increase staff productivity and satisfaction

Enhance differentiation and brand perception

Wellist Integrated Patient Experience Solutions

A customized, end-to-end program tailored to the needs of your staff and the families they serve

Wellist Digital
Platform

Our co-branded digital platform provides personalized hospital information and resources, community resource recommendations and an easy way to connect to family and friends.

Concierge
Call Support

The Wellist concierge call center provides personal and email support for patients and staff.

On-site Patient
Support Liaison (Optional)

On-site Patient Support Liaisons support patients and staff at the point of care.

Upgrades include:

• Wellist for staff

• Tools for case managers to address the social determinants of health

Wellist Digital Platform

Our co-branded digital platform provides personalized hospital information and resources, community resource recommendations and an easy way to connect to family and friends

Concierge Call Support

The Wellist concierge call center provides personal and email support for patients and staff.  

On-site Patient Support Liaison

On-site Patient Support Liaisons support patients and staff at the point of care.

Customized activation across the care continuum

The Wellist engagement platform guides each patient to personalized support across his or her journey

  • Linda

    63, wife / mother / grandmother / sister/dog lover.
    Linda was diagnosed with breast cancer which required a double mastectomy.

  • Diagnosed
    Linda receives welcome card

    She creates a Wellist account

  • First Infusion
    Front desk staff provides brochure at check-in

    On Wellist platform, Linda discovers hospital content on the side effects of chemotherapy

  • Final Infusion
    Linda interacts with Wellist liaison

    She receives personalized recommendations for resources including a free home cleaning service

    Survivorship
    Direct mail offering curated services delivered to Linda’s home

    She connects with
    in-network mental health counselors

  • Martin

    55, Packers fan / model-maker / history buff.
    Martin suffered a heart attack and underwent a triple coronary artery bypass graft.

  • Diagnosed
    Martin receives welcome card

    He creates a Wellist account

  • Pre-admitted
    Front desk staff provides brochure at check-in

    Martin finds a local resource for smoking cessation

  • Admitted
    Martin interacts with Wellist liaison

    On the Wellist platform, Martin finds relevant information on lifestyle modifications

    Discharged
    Direct mail offering
    cardiac-friendly lifestyle modifications delivered to Martin’s home

    He connects with in-network cardiac rehab

  • Kathy

    34, marketing manager / community volunteer / podcast listener.
    Kathy is a first-time mom who is married but has no extended family in the area.

  • Pre-natal appointment
    Kathy receives welcome card

    She creates a Wellist account

  • Second trimester
    Front desk staff provides brochure at check-in

    She receives a personalized recommendation for a certified doula

  • Admitted
    Kathy interacts with Wellist liaison

    On the Wellist platform, she connects with an in-network pediatrician

    “Fourth trimester”
    (new parenthood)
    Direct mail offering curated services delivered to Kathy’s home

    She connects with
    in-network lactation consultant and emotional support

our program spans

Cardiology • Gerontology • Maternity • Neurology • NICU • OB/GYN • Oncology • Orthopedics • Pediatrics • Primary Care • Surgery • Transplant

our clients include

Ready to learn more about Wellist?

request a demo