Updated October 20, 2023
Children Under the Age of 16
Our Website is not intended for use by children under 16 years of age. No one under age 16 may provide any personal information to the Website. Parents or guardians may input or provide information on behalf of a child under 16 years of age. We do not knowingly collect personal information directly from children under 16. If you are under 16, do not use or provide any information on this Website or provide any information about yourself to us, including your name, address, telephone number, email address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any unauthorized information from or about a child under 16, please contact us at firstname.lastname@example.org. California residents under 16 years of age may have additional rights regarding the collection of their personal information. Please see Your California Privacy Rights below for more information.
Updated September 26, 2023
Wellist, LLC (“Wellist” or “We”) respects your privacy and is committed to protecting it through our compliance with this policy.Wellist’s mission is to make life easier for patients, employees and their families by providing easy access to personalized support, including hospital resources and information, employee benefits, non-medical resources, as well as social and financial support. As we continue to build new ways to make life easier for our members, we may revisit the terms of this policy overtime.
1. Information we collect and how we use it
Data entered into the entry questionnaire: These data may include a range of topics, from contact details, to information about the user’s disease, to preferences on location and service price range. We gather this data in order to provide personalized recommendations, and we may refer to it in order to improve the services we offer.
Services you express interest in: We note services that you are interested in based on your activity on the site. For example, we keep track of the services that users add to their Wellist Support Plan or Wellistry, with the objective of understanding which services are (and are not) appealing to patients or employees.
Supporter activity: We capture the basic supporter contact information you provide, as it is required to let supporters know about the services patients or employees list on their Wellistries, and to contact you after donations are made. We also capture usage data from supporters, to, for example, understand which services are receiving more (or fewer) donations and understand how to make our service easier to use.
Feedback you provide: Feedback you offer on vendors (e.g., 1-5 star ratings) may be recorded as to possibly improve the experience. Wellist may also offer opportunities to participate in surveys that help us understand how we can better serve you. Information you provide us will be used to make our service better.In general, Wellist uses data that you provide to try to enable the best experience possible.
2. Information sharing
Wellist may share aggregated and/or anonymized data to improve the ability to connect to support services, and to enhance the functionality and service we provide to members. For example:
We may share level of interest and feedback on services (e.g., 1-5 star ratings) in order to enhance the ability to choose the right service for our members.We may share the degree to which Wellist members are, in aggregate, interested in specific categories and services with potential vendors who are interested in being included on our site.
We may provide aggregated reports to our sponsors (e.g., hospitals, employers) on what services our members are interested in through Wellist, as well as member satisfaction feedback offered regarding Wellist services; however, we will not share a specific member’s interest in a given vendor with anyone unless prior approval has been granted by the member.
We will look for opportunities to show the broader impact of using Wellist on overall positive health indicators (e.g., lower stress, improved health, etc.), and will plan to share this analysis with potential partners (e.g., hospitals, employers, insurance companies, other entities).
3. Updating or removing your personal information
Some of the information you offer can be updated, added to, or removed online in your account dashboard or preferences. If you would like to make changes to or remove additional information, please contact us at email@example.com.
By creating an account, you agree to receive occasional e-mails from Wellist. You can opt-out of receiving email outreach by changing the notification preferences in your account settings or by unsubscribing via the “unsubscribe” link in our emails. Opting-out of these emails will not end transmission of service-related emails that are important to your account maintenance.
4. Personal information safeguards
We maintain reasonable administrative, physical and technological measures to protect the confidentiality and security of your personal information. We restrict access to our data center and our databases, and we use a secure server dedicated to online donations to protect your personal and financial information. We also have firewall protection in place.
Unfortunately, no website, server or database is 100% secure. Therefore, we cannot guarantee its absolute security. For this reason, you should use care and discretion when you post content on a Site and never post information that can be used for identity theft purposes.
If you have a security related concern, please contact us at firstname.lastname@example.org.
5. Privacy notices
As we continue to build new ways to make life easier for our members, we may revisit the terms of this policy over time. We will keep the most updated notice on our Websites.In the event Wellist goes through a business transition, such as a merger, acquisition by another organization, or sale of all or a portion of its assets, the information we acquire may be among the assets transferred. Members will be notified via this Site of any such change in ownership or control of Personal Information.
7. Links to other sites
The Wellist Websites contain links to other websites (e.g., service vendors’ pages) that are not under the control of Wellist. Including these links does not imply endorsement by Wellist, and Wellist is not responsible for the content of these outside services.
8. Your California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California rights visit Wellist Privacy Notice for California Residents.
9. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide us is stored on our secure servers behind firewalls. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our website. Any transmission of personal information is at your risk.
Wellist Privacy Notice for California Residents
Effective Date: January 1, 2020
Last Reviewed on: September 26, 2023
Information We Collect
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("personal information").In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
We obtain the categories of personal information listed above from the following categories of sources:
We may use, or disclose the personal information we collect for one or more of the following purposes:
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
We may disclose limited personal information of yours to your healthcare provider or organization, in connection with providing you with the services you are requesting. We do not sell your personal information to other parties.
Disclosures of Personal Information for a Business Purpose
In the preceding twelve(12) months, Company has not disclosed personal information for a business purpose.
Sales of Personal Information
In the preceding twelve(12) months, Company had not sold personal information.
Your Rights and Choices
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.For instructions on exercising sale opt-out rights, see Personal Information Sales Opt-Out and Opt-In Rights.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 45 days), we will inform you of the reason and extension period in writing.If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Personal Information Sales Opt-Out and Opt-In Rights
We do not sell the personal information of our users. If you are 16 years of age or older, you have the right to direct us to not sell your personal information at any time (the "right to opt-out"). If we did sell personal information, and you are less 16 years of age, under California law, you would be able to affirmatively authorize us to include your information in the information that we sold (the "right to opt-in"). Consumers who opt-in to personal information sales may opt-out of future sales at any time.
We will not discriminate against you for exercising any of your CCPA rights.
Changes to Our Privacy Notice
We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on our website and update the notice's effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.
Attn: Scott Reid / Legal
613 Berkshire Dr,
Pittsburgh, PA 15215, USA